Return & Refund Policy – BLS MODZ

Last updated: January 12, 2026

At BslModz, we aim to ensure your satisfaction with our products and services. Please read our return and refund policy carefully before making a purchase.

1. Returns

• Customers have the right to return products within 14 calendar days from receipt, in accordance with UK and EU consumer protection law.
• Products must be unused, in original packaging, and accompanied by the invoice.
• Returns are only accepted if the products were installed at the BlsModz workshop. If the products were not installed at our authorized workshop, the customer's right of return will be revoked.
• Custom-made products or products made to client specifications cannot be returned.
• To initiate a return, the customer must contact BlsModz via email at contact@blsmodz.com with details of the order and reason for return.

2. Refunds

• Refunds will be issued only after the returned product has been received and inspected by BslModz.
• Refunds will be processed within 14 days of receiving the returned product, provided the return conditions are met.
• Refunds will be made via the same payment method used to place the order.
• BlsModz reserves the right to refuse a refund if the return conditions are not met.

3. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, you must notify BslModz immediately at contact@blsmodz.com.
• BlsModz will provide instructions for returning or replacing the item, if applicable.
• We are not responsible for issues caused by the courier; any claims regarding shipping must be handled in coordination with the courier and the customer.

4. Contact Us

For any questions regarding returns or refunds, please contact us at: contact@blsmodz.com